Shipping & Return Policy


 

How long will it take to get my package?

We ship directly from Maryland, USA. Generally, orders placed before 10 a.m. EST will ship the next day, unless it’s a high-volume day. Orders placed after then will ship the following day. Once your order has shipped, it’s in the hands of our shipping carriers and should arrive at your home by the estimated date you were provided with when you selected your shipping method.

 

What's your Return policy?

-Return your opened or unopened bottles for a full refund within 30 days of purchase, no questions asked. Simply email us at support@surbotanics.com with your order information and we’ll process the return for you!

 

Do you allow for exchange?

-Yes!  You can exchange your opened or unopened bottles within 30 days of purchase, no questions asked. Simply email us at support@surbotanics.com with your order information and what you’d like to exchange and what you’d like to exchange it for.  We’ll then process your exchange for you!